Point of Sale – 1Retail

THE FUTURE OF RETAIL IS ALL ABOUT CUSTOMER EXPERIENCE

Your customers are demanding a more relevant, engaging experience regardless of how they interact with your business. All of the “Touch Points” to your business including the in-store experience, your web store, smartphones, order desk, video and social media must reflect a high degree of interest in your customers and as much information about your products and services as you can provide. Furthermore, customers are demanding access to information of all sorts about your products and services, stock levels and stock availability in real time.

Key business benefits

  • Acumatica ERP & 1Retail is a comprehensive over-the- counter business system for financials, CRM, tax management, complete order management, and reporting.

  • Generate and process sales with returns on the same order.
  • Simplify cash drawer reconciliation with X & Z reports, along with register receipts.
  • Process special orders for items ordered in the store that are drop shipped to customers.
  • See customer order history, including omnichannel sales and returns/exchanges from the ERP.
Related Resources

Delivering a high-quality customer experience is the key to success in retail!

RETAIL IS NO LONGER “JUST” ABOUT POINT OF SALE

The Key to implementing a customer oriented retail system as opposed to a legacy “product oriented” retail system is to reorient your organization to focus on the customers at a much higher level than most businesses are currently accustom to. It means higher levels of service, better control of your shipping and more product knowledge by your employees. In addition to accounting and inventory management, modern customer oriented retail systems will demand order processing and in many cases, shipping related data as well as more in-depth customer data. All of this data will have to be collected and managed.

The goal is to deliver a “High Tech”, “High Touch” end user experience to your customers and give them access to a plethora of information as easily as possible. Acumatica, being a complete “Platform” based ERP solution, has all the data collected by all aspects of your system stored in one database. This allows you to have real time access to all necessary data when you need it.

1Retail is designed to address the requirements of future oriented retail businesses by providing the platform that they need to be successful.

1RETAIL TOGETHER WITH ACUMATICA ARE A POTENT COMBINATION!

1Retail and Acumatica together with your e-Commerce solution are a potent combination for complete end-to-end retail management

At the end of each quarter, when I did a cycle count, I’d have to manually cross out inventory in the POS to bring into the other system. That took me hours. We can now see what is being produced and moving through the shop and where work is in process, so we are far more accurate.

–Beth Morrissey, VP of Finance and IT, Danforth Pewter