BigCommerce
Scale your Shopify eCommerce business with back-office automation for order processing, fulfilment, and inventory management.
Import BigCommerce orders along with orders from other online channels and automate stock allocations with connected order management, inventory, financial, and CRM modules. Manage the entire customer lifecycle inside BigCommerce’s platform with native connectivity to Acumatica applications.
Key business benefits
Related Resources
Seamlessly Streamline the Online Selling Process
Acumatica’s native integration for BigCommerce Native Connector enables online merchants to sell their standard products, products with variants and even digital items to B2C, D2C, and B2B buyers. Manage multi-channel orders all from one place within Acumatica.
Efficiently manage customer-specific pricing and promotions and keep real-time inventory levels per item for a superior customer experience.
Streamline customer returns, refunds, and credits, using a complete view of their buying history. Bi-directional connectivity eliminates duplicate data entry, automating the hand-off from storefront orders to fulfilment and billing.
The BigCommerce connector is a native interface that integrates your BigCommerce eCommerce website with your Acumatica financials, inventory, operations, and reporting, providing you with a powerful and comprehensive real-time platform that grows with your company.
Elevate your customers’ experience, gain greater insight into your business, and drive exponential revenue with a unified commerce platform from Acumatica and BigCommerce.
l love the idea that our customers will have one place where they can view information on their orders and the status of that order. It’s technology like this that puts us one step ahead of our competition rather than being a step behind.
– Caleb Harris, Senior Vice President Business Development, Ink! Custom Tees
Real-time Bi-directional Communication
Transmit data bidirectionally between your BigCommerce frontend and Acumatica back-office software as orders are placed and your financials are updated. Give your buyers access to past online and offline orders within BigCommerce’s My Account area. Allow customers to view history and order details inside BigCommerce to simplify repeat sales and activity reporting.
Product Information Sync
Display real-time product info, such as title, description, category, price, images, inventory levels (per store), and metadata.
Order Synchronisation
Online and offline orders are automatically aligned between BigCommerce and Acumatica.
Discounts and Promotions
Discounts and promotions created in BigCommerce will sync to sales order lines in Acumatica including a reference to the promotion code.
Manage Returns and Refunds
Process Returns and Refunds in BigCommerce, and those updates will be reflected in Acumatica’s financial system.
Export Select Data
Export only preferred item and customer data to your storefront using customisable filters.
Synchronise Shipments
During shipment synchronisation with BigCommerce, a separate shipment and tracking number are created in the online store for each box in the shipment.
Personalisation
Offer customers gift-wrapping and gift message options for any purchased item(s). Allow customers to personalise items with engraving, artwork, or other custom additions.
Multiple BigCommerce Stores
Connect Acumatica to as many BigCommerce stores as you operate. Manage the flow of data to and from each store separately or treat them all the same.
BigCommerce Custom Fields and Order Meta Data
Import and export BigCommerce custom fields and order meta data for exchanging extra information or to filter data as it syncs.